ST 303 MODULE 3 LESSON 3 - GRAB Philippines - Services as Products

Service products are often difficult to identify, because they come into existence at the same time that they are bought and consumed. They comprise intangible elements that are inseparable; they usually involve customer participation in some important way; they cannot be sold in the sense of ownership transfer; and they have no title. Today, however, most products are partly tangible and partly intangible, so the dominant form is to classify them as either goods or services (all are products).
This video will discuss about a popular shared riding service in the country and elaborate the products and services to its customers.